Understanding Your Invoices
Updated 2026-09-13
Understanding Your Invoices
Viewing Invoices
- Dashboard → Billing or Settings → Billing History
- Each invoice shows: date, amount, VAT, status
- Click to view full details
Downloading Invoices
- Click "Download PDF" on any invoice
- PDF includes: company details, VAT breakdown, line items
- Official invoices comply with Finnish and EU billing regulations
Pending bank payments
SEPA debit and other bank-based payments can remain pending while the bank settles the payment. The invoice changes to paid only after Stripe confirms settlement. Stripe then emails the receipt and invoice to the checkout email, and the documents remain available in Dashboard → Billing. Do not pay a pending invoice again unless support confirms that the original payment failed.
Invoice Contents
Every invoice includes:
- Seller: HHI Solutions Oy, Y-tunnus (business ID), VAT ID
- Buyer: Your name/company, address, VAT ID (if business)
- Line items: Service description, period, amount
- VAT breakdown: Net amount, VAT %, VAT amount, total
- Payment details: Method used, transaction reference
VAT (ALV) Rules
| Your Location | Account Type | VAT Rate |
|---|---|---|
| Finland | Any | 25.5% |
| EU Country | Personal | Your country's VAT rate |
| EU Country | Business (valid VAT ID) | 0% (reverse charge) |
| Outside EU | Any | 0% |
Adding VAT ID
If you're a business customer in the EU:
- Dashboard → Settings → Profile → Account Type → Business
- Enter your VAT ID (e.g., FI12345678, DE123456789)
- VAT ID is verified automatically
- Future invoices will show 0% VAT (reverse charge)
Accounting Integration
Download invoices in PDF format for:
- Bookkeeping software (Procountor, Netvisor, etc.)
- Tax declarations
- Expense reporting
Finnish Accounting Act Compliance
All invoices comply with:
- Kirjanpitolaki (Finnish Accounting Act)
- EU VAT Directive 2006/112/EC
- Finnish Tax Administration requirements