How much does a GameHostCloud game server cost?

Plans start at €10.99/month for a 2 GB Hobby server. The Hobby, Starter, Standard, Pro, Ultra and Enterprise plans are listed on the pricing page; annual billing may be cheaper.

Which games does GameHostCloud host?

Minecraft (Java & Bedrock), Rust, ARK, Valheim, Palworld, Satisfactory, Counter-Strike 2, Project Zomboid and Factorio are available to deploy now. More catalog titles are listed as coming soon on the games page.

Where are the servers located?

GameHostCloud uses provider-backed regions across Europe, North America, South America, Asia-Pacific, Africa and the Middle East. See the locations page for the current list.

Is DDoS protection included?

DDoS protection is included with the hosting service.

What hardware powers GameHostCloud?

Servers use reliable cloud infrastructure with SSD-backed storage and managed CPU and memory resources. See the current plan details for the resources included with each plan.

Is there a money-back guarantee?

Yes. Every new customer gets a 48-hour money-back guarantee, plus the EU statutory 14-day withdrawal right.

Can't Connect to Server

Updated 2026-03-18

Can't Connect to Your Server?

Quick Checklist

✅ Is the server running? (Check Dashboard — status should be green)
✅ Are you using the correct IP:Port? (Copy from Dashboard)
✅ Is your game client up to date?
✅ Is the server version matching your game version?
✅ Is the server not full? (Check max player slots)
✅ Are you not banned on the server?
✅ Is your internet connection working?

Common Fixes

"Connection Timed Out"

Server might be starting up — wait 1-3 minutes
Check if the server is running in Dashboard
Try restarting the server from Dashboard
Check if DDoS protection is temporarily filtering your IP

"Connection Refused"

Wrong IP or port number — re-copy from Dashboard
Server might be offline — start it from Dashboard
Server might be in maintenance mode
Firewall might be blocking the connection

"Version Mismatch"

Update your game client to latest version
Or change the server version to match your client
For Minecraft: check if you're using Java vs Bedrock edition

"Server Not Responding"

Server might be overloaded — check RAM/CPU usage in Dashboard
Consider upgrading your plan if resources are maxed out
Restart the server to clear memory
Check if the game server process has crashed

"Whitelist" / "Not Authorized"

You may need to be added to the server whitelist
Ask the server admin to add you
For Minecraft: /whitelist add YourName

"Invalid Session" / "Authentication Failed"

For Minecraft: make sure online-mode=true matches your client
Cracked clients can't join online-mode=true servers
Try restarting your game client

"EAC/BattlEye Kick"

Update your anti-cheat software
Verify game file integrity in Steam
Don't use any third-party tools/overlays

Advanced Troubleshooting

Ping test: Open command prompt → ping YOUR_SERVER_IP
Port check: Use portchecker.co to verify port is open
DNS flush: ipconfig /flushdns (Windows) or sudo dscacheutil -flushcache (Mac)
Firewall: Temporarily disable Windows Firewall to test

> 🆘 Still can't connect? Contact our Support Team or use the AI chat assistant (bottom-right corner).